Customer Service 9083 8000
Council services, made easier

Your community. Your services. One conversation.

Ask Amanda about your rates, companion animal registration, bin collection or how to safely dispose of batteries. She can securely access your demo account and guide your request.

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Popular services

How can we help?

This demo focuses on high-value resident journeys that can move naturally from information to authentication and service fulfilment.

Companion animal registration illustration

Companion animal registration

Find out about lifetime registration for dogs and cats, microchipping requirements and start a service request with Council.

Rates illustration

Rates queries

Securely view the demo rates account, instalment balance, due date and explain common rates questions.

Bin collection illustration

Bin collection

Check the demo collection schedule or report a missed, damaged or replacement bin issue.

Battery disposal illustration

Lithium battery disposal

Get safety-first disposal guidance and log a non-emergency Council service request if needed.

Need help now?

Waverley Council's Customer Service Centre can be contacted on 9083 8000, 8.30am–5pm Monday to Friday. In an emergency involving fire or smoke, call Triple Zero (000).

Request lodged

Council service request

Ticket β€”

Rates & Charges Notice

Instalment 2 due 30 Nov 2026
$546.00
Quarterly instalment Β· 2026/27 Rates & Charges Notice (demo)
Rating categoryResidential
Pensioner concessionNot currently applied to this demo account

Property snapshot

Active
Property18 Curlewis Street, Bondi
General wasteTuesday Β· weekly
RecyclingTuesday Β· fortnightly
Garden organicsTuesday Β· fortnightly
Registered petMilo Β· dog
Customer Service9083 8000
Next bin service
Tuesday 15 Sep
Red-lid general waste Β· kerbside before 5am.
Pet status
Milo Β· Registered
Lifetime registration shown as active on the NSW Pet Registry.
Battery reminder
Never bin batteries
Use a Community Recycling Station or Council guidance.
Quick actions

What would you like to do?

Your rates & charges

Demo account information for Council rates and charges. Waverley issues one annual Rates & Charges Notice, payable in full by 31 August or by four quarterly instalments due 31 August, 30 November, 28 February and 31 May.

Quarterly instalment Β· demo amount$546.00

Current instalment

Due 30 Nov 2026
Residential ordinary rate$378.50
Domestic Waste Management Charge$161.25
Stormwater Management Service Charge$6.25
Instalment total$546.00
Demo account figures are simulated. Council rates in NSW are levied annually under the Local Government Act 1993 and may be paid in full by 31 August or in four quarterly instalments. Water and sewerage are billed separately by Sydney Water and do not appear on a Council notice. For the demo, $546.00 is used as one quarter of a $2,184.00 annual residential notice. Individual properties vary.

Rate account details

Open
RatepayerLiam Martin
Property18 Curlewis Street, Bondi NSW 2026
Rating categoryResidential
Notice cycleAnnual notice Β· four quarterly instalments
Instalment due dates31 Aug Β· 30 Nov Β· 28 Feb Β· 31 May
Pensioner concessionAvailable to eligible pensioners
Customer Service9083 8000

Need a different Council service?

Keep talking to Amanda. You can move from a rates query into companion animal registration, bin collection or battery disposal without restarting the conversation.

Ranger report received

Thank you. Your vehicle report has been recorded by Waverley Council and passed to Council's Ranger team.

Council referenceβ€”

Report details

Received
Council referenceβ€”
Report typeβ€”
Vehicleβ€”
Report locationβ€”
Reported byLiam Martin
Your report has been submitted to Council's Ranger team for review.

Photo evidence summary

Not supplied
Council's Ranger team will assess this report. Submitting a report does not determine whether an offence has occurred, and no enforcement action has been taken at this stage. Please quote reference β€” if you contact Council about this report on 9083 8000.

Anything else?

Keep talking to Amanda. You can move from this report into rates, companion animal registration, bin collection or battery disposal without restarting the conversation.

Amanda, Waverley Council digital assistant
Hi, I’m Amanda
Waverley Council digital assistant
Waverley Council
Ask me about rates, pets, bin services or battery disposal.
Hi, I'm Amanda — need a hand with a Council service?